Privacy Policy

Total Car Check (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.totalcarscheck.co.uk (the “Site”), and use our online vehicle inspection report services by REG across the UK. Please read this Privacy Policy carefully. If you do not agree with the terms, please do not use our Site or Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:
Information such as your name, email address, and phone number that you voluntarily give to us when you purchase a report or contact us for support.

Derivative Data:
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Provide you with customer support / email.
  • Send you administrative information, such as changes to our terms, conditions, and policies.
  • Analyze and improve the efficiency and usability of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Communicate with you about our services, offers, promotions, and events.

3. Disclosure of Your Information

We do not share your information with third parties, except for third-party payment processors who facilitate transactions on our behalf.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, please be aware that no method of transmission is completely secure and we cannot guarantee absolute protection against misuse or interception.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected data from a child under 13 without parental consent, we will delete it as soon as possible. If you become aware of any such data, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you by posting the updated policy on our Site. You are encouraged to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us.